Customer Development Executive

Customer Developement Executive

ROLES & RESPONSIBILITIES

Department’s Top 3 Objectives:

1. Driving Of Coverage Plan To Deliver Sustainable Buying Customers And Customer Engagement To The Next Level
2. Implementation Of IT Mobile Technology To Uplift Level Of In store Efficiency
3. Expansion Of Brand Distribution With Targeted SKUs And Visibilities Initiatives

Core Responsibilities:

• Developing And Supporting The Relationship Between CP And Direct Customers In Assigned Territory
• Achieving Sales Target To Deliver Net Sales, Distribution, Volume, NPAT And SOM

Day-to-day responsibilities:

• Establishing Strong Relationship With Customers By Providing Effective Coverage And Visiting Stores With Required Frequency
• Conducting Regular Business Review To Follow Up Key Issues And To Proactively Understand Customers’ Needs In Order To Provide Recommendation And Solutions To Meet CP Requirements
• Interpreting Sales Report To Identify Business Opportunities
• Developing And Executing Customer Plans To Profitably Increase Sales Volume, Distribution And SOM
• Collaboratively Working With CPG Of Volume Forecasting , CS&L In Term Of Logistics Management To Ensure Appropriate Inventory Level
• Implementing With Customers Incentive/Program To Drive Demand, Loyalty And Profitable Growth
• Tracking Customer KPI And Taking Action To Improve Performance
• Conducting Regular Merchandiser Meeting And Training To Ensure Excellent 5 Ps Execution
• Capturing In-Store Opportunities To Improve Shelf Exhibition And Shopper Communication

Qualifications:

• Bachelor’s Degree in Business Administration, Marketing or related

• Experience:

  • 0-2 Years Of Consumer Goods Industry Experience
  • 1-3 Years Of Functional Experience

• Professional Qualifications:

  • Planning And Priority Setting
  • Building Strong Relationship And Conducting Negotiation With Customer

• Skills:

  • Good Listener And Balance Discussion
  • Moderately Analytical Thinking To Identify Potential Business Factors
  • Good Command Of Spoken And Written English

• Functional Competencies:

  • Customer Influence And Negotiation
  • Understand Our Environment