Customer Development Executive - Hotel Segment

Account Management & Relationship Building

• Manage and maintain strong relationships with assigned hotel accounts through regular client visits, account servicing, and coordination with key decision-makers.
• Understand customer needs and provide appropriate product and service solutions.

Market Coverage & Territory Management

• Develop and maintain effective coverage of assigned hotel accounts and territories.
• Conduct regular field visits, identify business opportunities, and ensure consistent customer engagement within the assigned area.

Product Distribution & Availability

• Ensure product availability and proper distribution across assigned hotel accounts.
• Coordinate with internal teams regarding orders, inventory, delivery schedules, and other requirements to support continuous product supply.

Customer Growth & Business Development

• Identify opportunities to grow existing hotel accounts and develop new business opportunities.
• Support account plans, Customer Business Plans, and Joint Business Plans to increase sales and strengthen customer partnerships.

Merchandising & In-Store Execution

• Ensure proper product presentation, visibility, placement, and execution of agreed customer programs within hotel accounts, where applicable.
• Monitor compliance with agreed merchandising and promotional standards.

Sales Target Achievement

• Achieve assigned volume, revenue, and distribution targets.
• Execute promotional programs and sales initiatives.
• Track performance against KPIs and adjust strategies as needed.

Trade Marketing & Promotions

• Execute trade promotions, product launches, and marketing campaigns.
• Ensure compliance with promotional mechanics and guidelines.
• Collect market feedback on promotions and customer response.

Reporting & Data Analysis

• Submit accurate daily, weekly, and monthly sales and coverage reports.
• Analyze sales data, distribution metrics, and market trends.
• Provide actionable insights to management for planning and decision-making.

Customer Service & Issue Resolution

• Handle customer concerns, delivery issues, and service complaints.
• Coordinate with internal teams to resolve issues promptly.
• Maintain strong customer relationships through effective problem-solving.

Compliance & Policy Adherence

• Ensure compliance with company policies, pricing structures, and trade terms.
• Adhere to ethical sales practices and business standards.
• Maintain accurate documentation and reporting.

Adaptability & Continuous Improvement

• Adapt to changing market conditions and customer needs.
• Continuously improve selling, negotiation, and account management skills.
• Embrace new systems, tools, and processes to improve sales effectiveness.

Requirements

Bachelor’s Degree in Business, Marketing, or any related field

2–5 years of sales experience in preferably in Hotel services

Hotel account or hospitality sales experience is highly preferred

Strong client servicing, relationship management, and coordination skills

Proficient in Microsoft Excel, PowerPoint, and CRM tools

Knowledge of account planning, customer business planning, and joint business planning

Good understanding of the hotel or hospitality is an advantage

Willing to work in the field and report to our Sucat, Parañaque office as needed

Benefits

HMO

Paid Leave Credits

Company Events