Customer Development Specialist (Key Account)

Do you have a sharp eye for numbers, a passion for building business relationships, and the drive to help iconic household brands grow? Lam Soon Edible Oils, the name behind some of Malaysia’s most loved household brands is looking for an ambitious and dynamic Junior Customer Development Executive/Specialist to support our Key Account team. This is your opportunity to learn from industry experts, manage key retail partnerships, and turn daily execution into bottom-line results.

Why This Role Matters?

As a Junior Customer Development Specialist, you will be the operational backbone of our key retail partnerships. Working closely with senior managers, you will help analyze market data, track trade funds, and ensure our brands are always front and center on the shelf, winning over consumers every day.

What You Will Do:

• Account Support & Strategy: Assist in developing and executing annual customer business plans and promotional calendars.
• Data & Analytics: Deep-dive into sales data, market trends, and customer intelligence to generate actionable insights and winning proposals.
• Trade Fund Tracking: Assist in managing trade spends and A&P (Advertising & Promotion) funds, ensuring accurate tracking and optimized ROI.
• Store-Level Execution: Conduct regular market and store visits to monitor competitor activities, pricing, share of shelf, and promotional compliance.
• Cross-Functional Teamwork: Coordinate closely with Supply Chain, Finance, and Marketing to ensure smooth order fulfilment, inventory optimization, and timely payment reconciliations.

The Ideal Candidate:

• Experience: At least 2 years of proven experience in Key Account Management, Sales, or Trade Marketing (FMCG background is a massive plus).
• Analytical & Detail-Oriented: Comfortable working with numbers, proficient in Excel, and capable of translating data into clear insights.
• Communication & Interpersonal Skills: Strong verbal and written skills, with the ability to build rapport with internal teams and external stakeholders.
• Agile & Eager to Learn: A proactive problem-solver who thrives in a fast-paced environment and is hungry for professional growth.
• Educational Background: Holds a Diploma or Degree in Business, Marketing, Finance, or a related field.
• Work Location: Must be willing to work on-site in Cyberjaya, Selangor.

Ready to grow with us? If you are a driven professional looking to accelerate your career in FMCG, we want to hear from you. Apply Now by submitting your updated CV and take the first step toward shaping the future of Lam Soon!