MY HEART CENTRE SDN. BHD.
Customer Engagement Executive
2 months ago
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Important information
Contract type:
Permanent
Location:
Alor Setar, Kedah, Malaysia
Work mode:
Onsite
Published on:
7 August 2026
What they need
Job Purpose :
Bertanggungjawab meningkatkan jualan produk Q-Live melalui engagement dengan pelanggan, live streaming, konsultasi produk dan follow-up prospek bagi mencapai sasaran jualan.
Key Responsibilities :
- Menjadi host TikTok Live, Facebook Live dan platform lain.
- Berinteraksi dengan pelanggan secara online dan offline.
- Memberi penerangan serta konsultasi mengenai produk Q-Live.
- Follow-up pertanyaan melalui WhatsApp, telefon dan media sosial.
- Menukar pertanyaan (leads) kepada jualan.
- Mencapai sasaran jualan bulanan.
- Membina hubungan baik dengan pelanggan untuk pembelian berulang.
- Bekerjasama dengan pasukan marketing bagi merancang kempen promosi.
- Menyediakan laporan jualan dan prestasi harian/mingguan.
Preferred Experience :
- Pengalaman 1–2 tahun dalam customer engagement, telesales, retail, promoter, live host atau bidang berkaitan.
- Bekas ejen insurans, Coway, Cuckoo, beauty consultant atau medical representative dialu-alukan memohon.
- Yakin bercakap di hadapan kamera dan mempunyai kemahiran komunikasi yang baik.
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