Customer Engagement Executive – International Voice Process

About the Role

Performance Wise Media is hiring Customer Engagement Executives for our international voice process team, supporting clients in the United States. This is a remote, work-from-home role suited to freshers who want to start a career in international customer engagement. This is a phone-based role: you will speak with US customers by voice throughout your shift. Full onboarding and training are provided, so no prior experience is required.

Responsibilities

• Make outbound voice calls to US customers on behalf of our client campaigns
• Share information clearly and professionally in English
• Follow the provided call guidelines and campaign process

Requirements

• Clear, confident spoken English
• A personal laptop or desktop in working condition
• A stable, high-speed internet connection
• A quiet space to take calls from home
• Willingness to work night-shift hours (US business hours)
• Ability to follow training and team coordination conducted in Hindi

Compensation

• Fixed salary: ₹8,500 per month
• Performance incentives in addition to the fixed salary, based on results
• Strong performers earn meaningful incentives on top of their base each month

What We Offer

• 100% remote work — build an international career from your own city
• Structured onboarding and training for new joiners
• Clear growth path into senior and team-lead roles

Education: Not required
Experience: Freshers welcome

How to Apply: Apply directly through Indeed using the Apply button. Shortlisted candidates will be invited to a short telephone round.

Pay: From ₹8,500.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Our compensation is ₹8,500 fixed per month . Are you looking for an opportunity with this structure? (Yes/No)
• Do you have your own laptop or desktop in working condition? (Yes/No)
• Are you looking for a full time job (Yes/No)

Language:

• Hindi (Required)

Shift availability:

• Night Shift (Required)

Work Location: Remote