Customer Engineer

Responsibilities Own the technical implementation journey from initial customer requirements through deployment and successful delivery. Understand customer workflows, identify technical requirements, map dependencies, and develop clear implementation plans. Build and deploy customer integrations and technical solutions using full-stack engineering skills. Develop and ship production features and bug fixes based on customer requirements. Build, deploy, and maintain AI agents that support real customer workflows. Work across frontend, backend, integrations, infrastructure, and deployment as required. Troubleshoot technical issues, identify blockers, and drive them through to resolution. Communicate directly with customers to understand their needs, explain technical issues, and provide clear progress updates. Manage customer expectations, track commitments, and proactively communicate risks or delays. Validate implementations in production and follow up with customers to ensure successful outcomes. Use agentic AI coding tools effectively to scope tasks, guide implementation, review code, test solutions, and debug issues. Take full ownership of technical outcomes, from implementation and deployment through post-launch follow-up.

Qualifications 1-5 years of professional engineering experience at a software company. Hands-on experience building and deploying AI agents into production and real-world workflows. Strong full-stack development experience with Node.js and TypeScript, including frontend, backend, integrations, and deployment. Hands-on experience using agentic AI coding tools as part of real engineering work. Strong understanding of software development, APIs, integrations, debugging, testing, and deployment. Excellent written and spoken English, with the ability to communicate professionally with EU and US customers. Strong customer-facing, communication, troubleshooting, and problem-solving skills. Ability to work independently, make technical decisions, and take full ownership of deliverables. Comfortable working across frontend, backend, infrastructure, integrations, and customer-facing activities. Strong ability to work in a fast-paced environment with high autonomy, accountability, and ownership.

Required Skills Coding Debugging Node.js Typescript AI Job Details Location Amman - Jordan Industry Information & Communication Technologies Job Type Full-Time Degree Bachelor Experience 1 - 5 Nationality Unspecified Login to Apply div class="container-

Desired Candidate Profile

• Hands-on experience building and deploying AI agents into production and real-world workflows.
• Strong full-stack development experience with Node.js and TypeScript, including frontend, backend, integrations, and deployment.
• Hands-on experience using agentic AI coding tools as part of real engineering work.
• Strong understanding of software development, APIs, integrations, debugging, testing, and deployment.
• Excellent written and spoken English, with the ability to communicate professionally with EU and US customers.
• Strong customer-facing, communication, troubleshooting, and problem-solving skills.
• Ability to work independently, make technical decisions, and take full ownership of deliverables.
• Comfortable working across frontend, backend, infrastructure, integrations, and customer-facing activities.
• Strong ability to work in a fast-paced environment with high autonomy, accountability, and ownership.