GP Client Strat Team
Customer Enrollment Representative
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$50,500 – $62,000 / year
Location:
Hayward, CA, USA
Work mode:
Onsite
Published on:
24 September 2026
What they need
We are currently hiring a Customer Enrollment Representative to support growing demand in our sales and customer service operations. This role is ideal for someone looking to build hands-on experience in customer service, sales, and customer account support while working directly with customers in a fast-paced environment.
As a Customer Enrollment Representative, you will work directly with customers to guide them through the enrollment process, answer questions, and deliver a strong customer experience. This position combines customer service and sales, allowing you to develop real skills in customer interaction, sales strategy, and account management.
Responsibilities of the Customer Enrollment Representative:
- Work directly with customers to present products and service options
- Guide each customer through the enrollment and sales process step-by-step
- Provide excellent customer service during every customer interaction
- Identify sales opportunities while assisting each customer
- Answer customer questions and resolve basic customer service concerns
- Maintain accurate customer account information and sales records
- Track daily sales activity and customer interactions
- Collaborate with the team to meet sales goals and improve customer satisfaction
Qualifications for the Customer Enrollment Representative:
- Strong communication skills in customer-facing environments
- Interest in customer service, sales, or business development
- Ability to engage with customers and drive sales conversations
- Comfortable working in a sales-focused, customer-driven environment
- Goal-oriented mindset with a focus on sales performance and customer experience
- Previous experience in customer service or sales is a plus but not required
Pay: $50,500.00 - $62,000.00 per year
Benefits:
- 401(k)
Work Location: In person
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