Customer Events Assistant

Want your working day to have more atmosphere, more people and more variety? If you’re confident, approachable and enjoy making sure everyone feels welcome, our Manchester events team wants to meet you.

As a Customer Events Assistant, you’ll support live brand activations, promotional events and customer campaigns from setup through to close. Full training is provided, with guaranteed base pay plus bonus incentives and immediate starts available.

Before the Event Opens

• Attend the team briefing and learn the event plan
• Understand the client, campaign and key customer messages
• Prepare welcome areas, displays and promotional materials
• Check that signage and customer information are ready
• Organise registration materials and event supplies
• Work with the team to make sure everything is in place

While the Event Is Live

• Welcome guests and create a positive first impression
• Assist with check-ins and customer registrations
• Explain the event, campaign and available activities
• Answer questions about products, services and promotions
• Help customers find the information or support they need
• Encourage participation in demonstrations and activities
• Resolve straightforward customer issues calmly
• Keep displays, materials and customer areas organised
• Record customer activity and useful feedback
• Support the team during busy periods

At the End of the Event

• Check that registrations and customer records are accurate
• Help pack away displays and campaign materials
• Report stock, equipment or customer issues
• Share feedback during the team debrief
• Support the completion of event results and notes

What You’ll Receive

• Guaranteed base pay plus performance-based bonuses
• Full event and customer service training
• Regular coaching from experienced event leaders
• Experience across different clients and campaign formats
• Development in event delivery, communication and organisation
• Clear responsibilities and achievable performance goals
• Recognition for excellent service and reliable work
• Opportunities to progress into event coordination or team leadership
• A lively, supportive team environment

What We’re Looking For

• Friendly, outgoing and comfortable speaking with people
• Positive and energised by busy event environments
• Clear and professional when communicating
• Organised and able to follow an event plan
• Calm when timings or priorities change
• Reliable and ready to support the wider team
• Professional when representing clients and brands
• Open to training, coaching and feedback

Position Details

• Location: Manchester
• Job type: Full-time
• Schedule: Monday to Friday
• Additional hours: Optional Saturdays
• Start date: Immediate

If you’re ready for an energetic customer events role with variety, training and room to progress, send us your CV today.

Pay: £14.00-£16.00 per hour

Benefits:

• Employee discount
• Free parking
• Gym membership
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person