Customer Events Assistant

Like busy venues, new people and a working day that keeps moving? As a Customer Events Assistant, you’ll be right in the middle of the action, welcoming guests, answering questions and helping every event feel organised from the moment the doors open.

We’re expanding our London events team and looking for someone upbeat, approachable and ready to get involved. You’ll support live events, brand activations and promotional campaigns, with full training, base pay plus bonus incentives and immediate starts available.

Why You’ll Enjoy the Role

• A varied schedule across different events and campaigns
• Plenty of customer interaction throughout the day
• Guaranteed base pay plus performance-based bonuses
• Full event and customer service training
• Regular coaching and support from experienced team members
• Experience in event operations, guest service and brand representation
• Recognition for reliable work and excellent customer feedback
• Opportunities to progress into event coordination and team leadership
• A lively team environment where everyone contributes

From Setup to Finish

• Attend event briefings and learn the plan for the day
• Help prepare welcome areas, displays and promotional materials
• Check that signage and customer information are in place
• Welcome guests and assist with check-ins or registrations
• Provide information about the event, campaign or activities
• Answer questions about timings, locations and available services
• Encourage guests to take part in interactive activities
• Resolve straightforward customer issues calmly
• Keep event spaces organised, stocked and presentable
• Gather customer feedback and record relevant information
• Support event breakdown and post-event checks

You’ll Fit In Well If You Are

• Friendly, outgoing and comfortable approaching people
• Energised by busy environments and live events
• A clear communicator who listens properly
• Organised and able to follow an event plan
• Calm when timings or priorities change
• Professional when representing clients and brands
• Reliable and ready to support the wider team
• Open to training, coaching and feedback

Role Details

• Location: London
• Contract: Full-time
• Schedule: Monday to Friday
• Additional hours: Optional Saturdays
• Start date: Immediate

If you want a customer-focused events role with variety, energy and room to develop, send us your CV today. Interviews are taking place now for immediate starts.

Pay: From £15.00 per hour

Benefits:

• Canteen
• Casual dress
• Company events
• Employee mentoring programme
• Financial planning services
• Free parking
• Gym membership
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person