sekama pharmacy
Customer Executive
Skills
15 days ago
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Important information
Contract type:
Permanent
Location:
Kuching, Sarawak, Malaysia
Work mode:
Onsite
Published on:
5 October 2026
What they need
Conduct members data analysis to determine program budgets and forecasts, and identify trends and behavior patterns for targeted audience segmentation.
Develop, implement, and manage a loyalty program aimed at enhancing customer retention.
In charged in member’s point management for better customer retention. Explore in members strategic rewards to build lasting customer relationships.
Analyze customer behavior to select premium redemption items and ensuring program mechanics align with customer preferences and business goal.
Manage members cards, including account merging and points adjustment. Collaborate with creative designers to shape program visuals and communication materials.
Maintain communication between outlets and customers, ensuring smooth program implementation and a positive customer experience.
Perform any other duties as assigned by superior
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Professional development
Work Location: In person
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