Customer Experience and Product Strategy

Required:

Fulltime MBA is mandatory (2024 and below pass out only)

• 2 to 8 years of experience in customer experience strategy, product strategy, digital consulting, or product management
• Experience leading customer discovery activities, including interviews, journey mapping, and insight synthesis
• Experience translating customer research, behavioral data, or market signals into recommendations, product briefs, business cases, or roadmaps
• Experience developing product roadmaps, experience visions, or customer experience strategies
• Experience applying data, analytics, artificial intelligence, or machine learning to customer experience or product use cases
• Experience working with cross-functional teams across business, design, data, and technology

Preferred:

• Experience working on end-to-end customer experience transformation, product strategy, or digital innovation engagements
• Experience with generative artificial intelligence or machine learning use cases in customer experience or product contexts
• Experience working in Agile product development environments

Job Location: Hyderabad, Bengaluru, Pune, Chennai