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Customer Experience Associate

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Onsite

Customer Experience Associate

UNITED WEST OTTAWA

Customer Experience Associate

1 month ago

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Important information


Contract type:

Permanent

Location:

Ottawa, ON, Canada

Work mode:

Onsite

Published on:

26 September 2026

What they need


We are looking for full-time Customer Experience Associates to help create engaging, positive, and memorable experiences for our customers and prospects! If you enjoy meeting new people, making others feel comfortable, and bringing positive energy into every conversation, this could be the perfect opportunity for you.

As a Customer Experience Associate, you'll be one of the first people our customers meet. You'll help create a welcoming atmosphere, start meaningful conversations, answer questions, and guide customers through a positive experience from beginning to end. Every interaction is an opportunity to leave someone with a great impression of our team and our brand.

What You'll Do

  • Welcome customers with a friendly, professional, and approachable attitude
  • Create positive first impressions and help customers feel comfortable from the moment they arrive
  • Start natural conversations and build genuine connections with customers
  • Learn about each customer's needs and introduce products that may be a good fit
  • Answer questions and provide clear, helpful information
  • Help create an inviting, energetic environment at our event sites
  • Continue developing your product knowledge and communication skills through ongoing coaching and team meetings
  • Represent our company with professionalism, enthusiasm, and outstanding customer service

You Are a Great Fit for This Role If You:

  • Are available to work full-time, including weekends and some holidays
  • Are hospitable, people-oriented, and genuinely enjoy working with others
  • Communicate confidently and enjoy meeting new people
  • Take pride in creating positive first impressions and making others feel welcome
  • Bring a positive attitude, professionalism, and a customer-first mindset to every interaction
  • Are motivated to learn, grow, and contribute to a supportive team environment
  • Have a valid driver’s license and access to a personal vehicle, which are considered strong assets (not required)

What Makes This Opportunity Different

  • Every day brings new conversations, new people, and new opportunities to make a positive impact
  • Paid training, ongoing mentorship, and continuous support to help you succeed with confidence
  • Competitive weekly compensation and performance-based bonuses
  • A welcoming, team-oriented culture where your ideas, enthusiasm, and contributions are appreciated
  • Company-sponsored travel, networking opportunities, and memorable team experiences
  • Real opportunities to grow your career as our organization continues to expand

Job Types: Full-time, Permanent

Pay: $42,000.00-$58,000.00 per year

Work Location: In person

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