Customer Experience Associate

Retail Associate – Part-Time

Farmhouse Artisan Market | Petaluma, CA
Part-Time | Weekend Availability Required

We have an amazing team at Farmhouse, and we’re looking to grow it just a little.

We’re looking for a part-time Retail Associate who brings great energy, genuine enthusiasm, and a team-first attitude to work. More than anything, we’re looking for someone who enjoys people, takes pride in doing a great job, and makes the workplace better by being there.

This could be an especially great fit for someone who wants a smaller, part-time schedule, is regularly available on weekends, and has some flexibility to pick up additional shifts when teammates need coverage. While our staffing needs may increase during the busy season, we would love to find someone who can become a long-term part of our team.

Cannabis experience is welcome, but absolutely not required. We can teach you about cannabis, our products, and our systems. What we’re really looking for is the right person.

Important: Please apply through Indeed. Applicants who call our office or inquire about the position in-store will not be considered.

About Farmhouse

Farmhouse Artisan Market is a family-owned, women-led cannabis company based in Petaluma. For eight years, our award-winning delivery service has served Sonoma and Marin counties with a focus on thoughtfully selected products, education, hospitality, and community.

Our Petaluma storefront brings that same approach into a warm, welcoming retail environment. We care a lot about the experience we create—not only for our customers, but for the people who work here.

What You’ll Do

As a Retail Associate, you’ll spend most of your time helping create a genuinely great experience for our customers and supporting the rest of the Farmhouse team. That includes:

• Welcoming customers and providing warm, thoughtful service
• Learning our products so you can make helpful, approachable recommendations
• Operating our POS system and handling cash accurately
• Restocking, merchandising, and keeping the sales floor looking great
• Checking IDs and carefully following cannabis compliance procedures
• Helping maintain a clean, organized, welcoming store
• Pitching in wherever needed during busy periods
• Supporting your teammates and contributing to a positive work environment

Who We’re Looking For

The right person for this role is someone who is:

• Friendly, upbeat, and genuinely enjoys working with people
• Reliable—if you say you’ll be there, your team can count on you
• Enthusiastic and willing to jump in without needing to be asked
• Comfortable working as part of a close-knit team
• Curious and excited to learn
• Detail-oriented and able to follow procedures carefully
• Comfortable staying busy and shifting between different tasks
• Available to work weekends
• Able to occasionally pick up additional shifts when coverage is needed
• Interested in being part of Farmhouse beyond just a short seasonal stint

You must be 21 or older to work in our cannabis retail environment.

Prior retail, hospitality, or customer service experience is required. Cannabis knowledge is a plus, but it is not a requirement.

You should also be comfortable using retail technology and POS systems, standing for extended periods, and lifting up to 30 lbs.

What We Offer

• Competitive hourly pay
• Paid training and ongoing cannabis and product education
• Employee discounts
• Opportunities for raises, bonuses, and growth
• A supportive, collaborative team environment
• A locally owned workplace where your contribution genuinely matters
• The opportunity to grow with an established Petaluma business

The Schedule

This is a part-time position designed for someone who is comfortable with a smaller regular schedule.

Weekend availability is required, and we’re especially interested in someone who has enough flexibility to occasionally pick up additional shifts for vacation, illness, busy periods, or other coverage needs.

We don’t expect you to be available at all times—we do need someone whose schedule makes this kind of flexibility realistic.

Location: Petaluma, CA
Work setting: In person

Pay: $19.00 - $23.00 per hour

Work Location: In person