Customer Experience (Contract)

Customer Experience (Contract)

• 60,000 Per Year + Super
• Melbourne
• Administration & Office Support

Woods & Co Recruitment have partnered with a leading automotive service provider, nationally recognised for delivering high-quality commercial solutions. We are seeking a Pre-Delivery Coordinator to manage vehicle handovers and ensure clear, consistent communication between customers, dealerships, workshops, and leasing partners.

This role suits someone who enjoys a fast-paced environment, is naturally organised, and takes pride in keeping processes running smoothly. You’ll be comfortable managing multiple tasks at once, staying on top of the details, and ensuring every step of the pre-delivery process is handled efficiently and accurately.

What’s in it for you?

• $60,000 + Super | Opportunity to move into permanent position
• Modern Mulgrave office with convenient on-site parking.
• Join a national organisation with strong internal support.
• Collaborative, friendly, and energetic team culture.
• Exposure across multiple areas of the automotive industry.

What do you do?

• Coordinate and confirm vehicle bookings, follow-ups, and new orders.
• Manage inbound calls and email enquiries in a professional manner.
• Prepare invoices, warranty documentation, and maintain accurate internal records.
• Coordinate stock movements and liaise with dealerships, workshops, and leasing companies.
• Support team members and contribute to meetings as required.

What do you need?

• 1 - 2 years’ experience in administration, customer service, or call-centre roles.
• Strong written and verbal communication skills.
• Highly organised, detail-oriented, and solutions-focused.
• Ability to manage competing priorities while maintaining high service standards.
• Motivated, proactive, and a strong team player.

If you're as passionate about this position as we are, then please don't delay and APPLY NOW! We are interviewing immediately. For a confidential discussion, please contact Harry on 0418 751 856 OR [email protected]

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.