Customer Experience Manager

DUTIES AND RESPONSIBILITIES:

• Assists potential tenants during site visits and inspections.
• Handles negotiations on commercial terms with prospective tenants.
• Acts as the representative of the Lessor/Board in finalizing unit and parking lease agreements.
• Implements decisions made by Management and the Board.
• Ensures compliance with the terms and conditions outlined in the Lease Contract.
• Addresses tenant inquiries and concerns related to the building, billing, and other lease matters.
• Performs administrative tasks related to selection and placement, employee discipline and development, and performance management, among others.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Hospitality/Tourism/Hotel Management, Business Administration, Property Management, Development/Real Estate Management, or equivalent
• At least 5 years of working experience in Leasing/Building Management/Tenants Relations
• At least 3 years of work experience in a managerial role
• Excellent verbal and written English and Filipino communication skills