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Customer Experience Officer

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Onsite

Customer Experience Officer

Gratitude India

Customer Experience Officer

Skills

CRM

4 days ago

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Important information


Contract type:

Permanent

Salary:

₹50,000 – ₹70,000 / year

Location:

Bengaluru, Karnataka, India

Work mode:

Onsite

Published on:

22 October 2026

What they need


Graduate with customer service/customer success experience; 18+ months relevant experience preferred.

Required Candidate profile

SaaS/IT support, voice/chat/email, troubleshooting, onboarding, product adoption, subscriptions, upselling/cross-selling, CRM/case management, SLA, FCR, CSAT. English B2+ mandatory; C1 preferred.

Perks and benefits

PF, Leave Encashment, Cab facility

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