Customer Experience Representative | No Experience Required | Immediate Start

Your personality is a skill. We’ll teach you how to use it.

If you’re naturally good with people but haven’t found the right career opportunity yet, Pinnacle Sales Group could be the place to start.

We’re expanding our newest customer acquisition division and looking for confident, energetic people who want to develop valuable communication skills, earn strong performance-based income and grow within an ambitious team.

No previous sales experience is required. We provide paid training, daily coaching and ongoing support, you bring the attitude, reliability and willingness to improve.

The opportunity

You’ll represent one of Australia’s leading not-for-profit organisations through face-to-face community engagement and fundraising campaigns across Sydney.

This is an active, field-based position, not a desk-based customer service or call-centre role. You’ll meet new people every day, create positive customer experiences and inspire suitable members of the public to become ongoing supporters of an important cause.

Each morning begins from our Surry Hills office before the team travels together to different campaign locations across Sydney.

What you’ll receive

• $38–$47 per hour, depending on experience and progression
• Uncapped weekly performance bonuses
• Paid training and daily coaching
• Monday–Friday schedule with no nights or weekends
• An energetic, ambitious and supportive team environment
• Regular recognition, competitions and team activities
• Opportunities to travel and work across different Sydney locations
• Clear progression into senior sales, training and leadership
• The opportunity to join a growing division early and help shape its culture

What you’ll be doing

• Representing an established Australian not-for-profit organisation
• Engaging members of the public through face-to-face conversations
• Creating positive and memorable customer experiences
• Communicating the organisation’s work clearly and professionally
• Inspiring suitable people to become ongoing supporters
• Working toward individual and team campaign targets
• Participating in daily training and development sessions
• Contributing energy, ideas and encouragement to the wider team

Who we’re looking for

You could be a strong fit if you:

• Are confident, positive and comfortable meeting new people
• Bring energy and personality into a team
• Enjoy challenging yourself and working toward measurable goals
• Are coachable, reliable and hungry to improve
• Want to be rewarded for strong performance
• Take pride in representing something bigger than yourself
• Are available full-time, Monday–Friday
• Can commute to Surry Hills and work across Sydney locations
• Hold valid Australian working rights

Experience in customer service, hospitality, retail, call centres, sport, fitness or another people-focused environment is valuable...but attitude, communication and work ethic matter most.

Why Pinnacle?

We don’t expect you to arrive with years of experience. Our role is to recognise potential, provide the right environment and help people build confidence, communication ability and commercial skills.

As the division grows, our strongest and most consistent performers will have opportunities to take on greater responsibility in training, recruitment and leadership.

We’re interviewing now for an immediate-start positions.

If you’re ready to turn your people skills into a genuine career, apply today with your current CV. Successful applicants will be contacted by our recruitment team for a short initial phone conversation.