Customer Experience Representative - Sales

SS (Telesales / Customer Care Representatives)

What You’ll Do:

• Contact existing customers to promote course renewals and increase conversion rates
• Follow up with customers to understand their needs and recommend personalized learning solutions
• Provide high-quality support throughout the student journey and handle inquiries professionally
• Monitor students’ progress and analyze data to improve learning outcomes and drive renewals
• Build strong relationships with customers to enhance satisfaction and encourage repeat business & referrals

Requirements:

• Minimum 1 year of experience in sales or Customer Service.
• Strong communication and persuasion skills.
• Target-driven and comfortable working in a performance-based environment.
• Motivated to achieve and exceed sales targets with a commission-focused mindset.

🕒 Working Hours:

Sunday – Thursday: 12:00 PM – 9:00 PM

(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)

Saturday: 12:00 PM – 4:00 PM

(Break: 12:45 – 1:00 PM)

📍 Location:

https://maps.app.goo.gl/dnpFh1YYFknH2iQG8

💼 What We Offer:

Basic Salary + Unlimited Commission

Paid Training

Social Insurance

Medical Insurance