Customer Experience Specialist

Company Description

4Service is an international research company specializing in customer experience and market research. Established in 2001, we are the leading Mystery Shopping service provider in the CIS and other regions. With a network of over 300,000 Mystery Shoppers in 52 countries, we partner with more than 300 world-class companies to improve and maintain high service standards. We are recognized internationally and are members of the Mystery Shopping Providers Association (MSPA) Europe, adhering to quality standards and ethical principles.

Role Description

This is a part-time, remote role for a Mystery Shopper. The Mystery Shopper will be responsible for evaluating and providing feedback on customer service experiences at various locations. Tasks include visiting assigned locations, interacting with staff, making detailed observations, and completing reports with accurate and insightful feedback.

The job will be paid per each performed task to your PayPal. The payment per each task may vary depends on the complexity and timing for the task (from 10 min to 1 hour).