Customer Experience Specialist | Tech MNC

We are seeking an outgoing and enthusiastic individual who enjoys working with people, solving problems and being hands-on!

• Supportive and friendly envrionment
• Career growth guranteed
• Monday - Friday, Office Hours
• People-oriented position

What You’ll Be Doing

• Handle customer and partner enquiries, and requests through phone, email and face-to-face engagement
• Work closely with internal teams and external partners to resolve issues efficiently
• Support customer engagement activities, events and programme launches
• Support the implementation of new policies, processes and operational initiatives
• Analyse operational feedback and propose practical improvements

Who We’re Looking For

• Diploma or Degree in any discipline
• 3–5 years of customer service, customer experience, operations or related experience
• Comfortable with hands-on customer engagement, including face-to-face interactions when required
• Strong verbal and written communication skills

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to apply97[ADD]talentvis.com

EA License: 04C3537 | Talentvis Singapore
EA Personnel:R26160646 | Adrian Tan