Customer Expert (Dutch Speaker)

We are hiring a Customer Expert (Dutch Speaker) for our growing team in Bali!

If you have strong or fluent Dutch and English communication skills and a passion for helping customers, we’d love to meet you!

📍 Job Location: Bali, Indonesia

📅 Mandatory Joining Date: 31 August 2026

Responsibilities

• Provide timely support to customers through phone, email, and chat.
• Assist customers with basic technical issues using provided scripts and guidelines.
• Identify and escalate priority issues through the proper channels.
• Collaborate with the team to improve processes and overall customer experience.

Qualifications

• Minimum D3 or Bachelor’s degree from any major; fresh graduates are welcome!
• Willing to work in shifting schedules, including weekends, public holidays, and permanent night shift.
• Fast learner and able to work across multiple communication channels (email, chat, voice).
• Strong or fluent Dutch and English communication skills (written & verbal) — will be tested.
• Preferably able to type at least 50 WPM — will be tested.