PT TP Indonesia
Customer Expert (German Speaker)
12 days ago
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Important information
Contract type:
Permanent, Freelance / Contract
Location:
Indonesia
Work mode:
Onsite
Published on:
14 October 2026
What they need
If you have strong or fluent German and English communication skills and a passion for helping customers, we’d love to meet you!
Job Location: Bali, Indonesia
Responsibilities
- Provide timely support to customers through phone, email and chat.
- Assist customers with basic technical issues using provided scripts and guidelines.
- Identify and escalate priority issues through the proper channels.
- Collaborate with the team to improve processes and overall customer experience.
Qualifications
- Minimum D3 or Bachelor’s degree from any major, fresh graduates are welcome!
- Willing to work in shifting schedule, including weekends, public holidays, and permanent night shift.
- Fast learner and able to work across multiple communication channels (email, chat, voice).
- Strong or fluent German and English communication skills (written & verbal) — will be tested.
- Preferably able to type at least 50 WPM — will be tested.
Work Location: In person
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