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Customer Happiness Executive

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Onsite

Customer Happiness Executive

Prime Healthcare Group LLC

Customer Happiness Executive

3 months ago

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Important information


Contract type:

Permanent

Location:

Dubai - United Arab Emirates

Work mode:

Onsite

Published on:

7 August 2026

What they need


  • Welcome all the visitors with smile and proper greetings and warmth and guide them as per their requirements.
  • Attend Patient & Customer services.
  • Monitor appointment confirmation and missed appointment follow up.
  • Ensuring patient registration & invoicing have been done correctly as per the insurance policy & card details of the patient (like patient details, insurance card scanning, Co-Payments and Deductibles, Approvals are available for services which PAR-prior approval required.
  • Ensure that all Claims are submitted to Insurance Dept in a timely manner and solving another insurance issues with coordination of insurance dept.
  • Perform other similar and related duties as required or directed.

Desired Candidate Profile

Candidate with 2 years of Experience in a hospital setup.

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