Customer Identity & Access Management

Job Title : Customer Identity & Access Management

Experience : 5 to 10 Years

Location : Mumbai

Roles & Responsibilities

• Manage and support CIAM and IAM solutions and security controls.
• Work with CIAM platforms such as Okta, ForgeRock, or similar.
• Handle identity lifecycle, authentication, authorization, and access management.
• Gather requirements from business stakeholders and application owners.
• Develop use cases, process definitions, and technical requirements.
• Coordinate with IAM, Security, Engineering, and business teams.
• Support CIAM integrations, security projects, audits, and risk management.
• Translate technical requirements into clear business language.

Requisites

• Strong experience in Cyber Security, IAM, and CIAM.
• Hands-on experience with Okta, ForgeRock, or similar CIAM platforms.
• Good understanding of IAM concepts, identity lifecycle, access controls, and security protocols.
• Experience in implementing security and access management solutions.
• Strong communication and stakeholder management skills.
• Ability to work with technical and non-technical teams.
• Experience working with local and global teams.