Customer Logistics Manager NH90 (Temporal)

Job Description and Tasks

• Act as AHE Focal Point for spares orders towards Customer and NHI
• Manage customer orders for spares and AGEs
• Perform contract piloting and report contract status to CSM
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
• Coordinate with equipment suppliers to ensure spares deliveries
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
• Coordinate with Material Support NH90 specialist to ensure parts deliveries
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

• Customer Oriented
• Team Management
• Knowledge of Supply Chain
• Knowledge of Business & Finance Management
• Continuous Improvement methodologies
• Capacity to welcome problems and put in place corrective actions.
• Knowledge of aeronautics standards

Soft Skills

• Ability to work in an international & multicultural environment
• Ability to build working relationship across multiple disciplines
• Autonomy and rigor to apply and follow standards
• Capacity to anticipate risks and difficulties
• Capacity to analyze, to propose solutions in a synthetic way
• Good communication skills
• Value creation oriented
• Initiative and proactivity

Languages

• Fluent in English & Spanish
• French or German valuable

Profile

• Degree/Master in Economics or Management
• Customer Oriented & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters España, SA

Employment Type:

Agency / Temporary

Experience Level:

Professional

Job Family:

Material Support & services

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