Customer Master Data Coordinator

About the role

As our new Customer Master Data Coordinator, you'll be coordinating customer master data creation and maintenance across the Central and Eastern Europe region, ensuring high-quality data that empowers our sales and service teams to deliver for customers. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

Key responsibilities

• Handle incoming requests from Product Units for account creation and customer master data maintenance, validating request forms and required documentation
• Manually maintain customer master data in SAP S/4HANA based on validated requests, ensuring accuracy and compliance with business requirements
• Follow up with requestors to clarify information, enhance data quality, and support them in submitting changes or new account requests
• Assign relevant subtasks to stakeholders (e.g., pricing, conditions, extranet) and track completion to ensure timely request fulfillment
• Collaborate with the Global Business Process Owner and CMD Coordinators to improve instructions, documentation, and processes
• Identify and raise process issues, local exceptions, and improvement opportunities for tools and workflows

About you

• Background in customer master data or general master data management, with hands-on experience in SAP S/4HANA, SAP ERP, or comparable ERP systems
• Proficiency in Microsoft Office applications with excellent IT and data literacy skills
• Effective communication skills in English, both written and verbal
• Strong attention to detail and ability to work independently under pressure
• Experience working with ticketing systems for processing and tracking data requests
• Intercultural awareness and experience working in international or regional teams

About us

Grundfos is pioneering smarter water solutions that reduce energy use and improve lives.

Benefits

• A working environment built around your needs, with flexible hours, home working opportunities and parental support
• Annual bonuses, health insurance and a strong focus on well-being activities
• Three days' additional paid leave for volunteering
• On-demand training and structured development programmes to support your growth