Customer Network Operations Trainee Engineer

The Customer Network Operations Trainee Engineer Programme offers a structured pathway into the satellite operator industry. Incumbent will fast-track their development through a blend of classroom learning and hands-on, on-the-job training in satellite communications operations.

Key ResponsibilitiesAs a Trainee Engineer, your core duties will include:

• Traffic Monitoring: Tracking satellite communication traffic and troubleshooting technical issues for clients.
• Equipment Operations: Operating, maintaining, and resolving technical faults in satellite communication systems.
• Customer Support: Managing client inquiries, service requests, and providing high-quality service.
• Incident Investigation: Analyzing customer-reported performance issues and communicating findings clearly.
• Data Management: Maintaining accurate internal records of customer profiles and service histories.

RequirementsWe welcome recent High Diploma or above graduates from Engineering, Science, Business and related disciplines who demonstrate:

• A genuine passion for and interest in satellite operations.
• Strong communication and interpersonal skills.
• A commitment to delivering exceptional customer service.
• Proficiency in Microsoft Excel paired with strong analytical skills.
• IANG visa holder are welcome

Those with knowledge in network (TCP/IP) or programming languages will be an advantage.

In addition to a highly competitive compensation package, we will also offer you a discretionary bonus, group medical, dental and life insurance coverage, education subsidy and free shuttle bus services.

Interested parties please send us your resume with expected salary to Human Resources Department via [email protected]

AsiaSat is an Equal Opportunities Employer. Personal data collected will be used for recruitment purpose only. If you request access to or correction of your personal data in relation to your application, please write to Human Resources Department, 15 Dai Kwai Street, Tai Po Industrial Estate, Tai Po, NT, Hong Kong.