Customer Onboarding and Solutions Lead

Who you are

• • Strong Java development and object-oriented design expertise
• • Understanding of modern web technologies such as React, Node.js, NPM, or Webpack
• • Strong software architecture and solution design capabilities
• • Experience integrating APIs and SDKs into customer solutions
• • Payments, commerce, or financial services experience is highly desirable
• • Proven experience leading customer implementations
• • Ability to bridge business and technical discussions
• • Strong stakeholder management and cross-functional collaboration skills
• • Experience creating repeatable processes, standards, and documentation
• • Coaching and mentoring capabilities
• • Customer-focused and implementation-oriented
• • Highly driven with a pragmatic approach to execution
• • Excellent verbal and written communication skills
• • Strong problem-solving mindset
• • Alignment with Mastercard values and collaborative culture

What the job involves

• • Emerging Data Signals is a global group within Mastercard dedicated to the delivery of new innovative solutions in the Open Finance and digital space
• The successful candidate would be responsible for:
• • Leading technical solution design and architecture discussions with customers
• • Driving customer onboarding, implementation, and ongoing support activities
• • Ensuring solutions comply with Mastercard standards, best practices, and governance processes
• • Collaborating with business and technology stakeholders to identify opportunities and define solution scope
• • Establishing and maintaining high-quality technical documentation throughout the delivery lifecycle
• • Coordinating execution across commercial, product, and engineering teams
• • Mentoring and developing junior team members

The application process

• End Date: September 16, 2026