Customer Onboarding Intern

• Smartly is excited to kick off applications for our Fall 2026 Internship Program!
• Are you interested in paid social advertising and helping customers successfully launch on a new technology platform? As a Customer Onboarding Intern at Smartly, you’ll gain hands-on experience supporting the team responsible for guiding new customers through their onboarding journey
• You’ll work alongside our Onboarding Managers to create customer-facing materials, analyze campaign performance, build reporting views, and support campaign and feed setup. This is a great opportunity to strengthen your paid media and project-management skills while learning how a global technology company brings new customers onto its platform
• Assist Onboarding Managers with customer onboarding projects and day-to-day deliverables
• Create and update customer-facing presentations and onboarding materials
• Help build reporting views and organize performance data
• Support campaign analysis and identify key insights
• Assist with campaign and product-feed creation
• Track project timelines, deliverables, and follow-up items
• Collaborate with internal teams to help keep onboarding projects moving forward
• Support more advanced customer onboarding projects based on your paid media experience
• Will be approximately 30 hours per week from October 6 through December 17, 2026

Benefits

• Career development opportunities, bonus programs and annual performance reviews
• Hybrid working model, with the option to work abroad for up to 30 days
• Company equity options program
• Paid holidays, OOO time and family leaves
• Generous healthcare packages and mental health services- Pursuing a degree in Marketing, Advertising, Business, Communications, or a related field
• Experienced with platforms such as Meta, TikTok, Pinterest, or Snapchat—preferred but not required
• Detail-oriented, proactive, and eager to learn
• Organized and interested in developing your project-management skills
• Familiar with paid social advertising through coursework, internships, or professional experience
• Comfortable working with data and creating presentations
• A strong communicator who enjoys collaborating across teams
• A full-time senior, or recent graduate from an accredited four-year college or university
• Legally authorized to work in the United States without sponsorship