Customer Operations Specialist

ScholarTrip is hiring a Customer Operations Specialist in Tampa, Florida to support customers and daily travel operations. This is a remote position for Tampa-area candidates. Full-time and part-time schedules are available. Pay: $24–$29/hour. No previous experience is required. Training is provided.

Duties

• Assist customers by phone and email.
• Support booking and travel requests.
• Process itinerary updates and changes.
• Maintain accurate customer records.
• Coordinate requests with internal teams.
• Escalate complex issues when needed.

Qualifications

• Must reside in the Tampa, FL area.
• Authorized to work in the United States.
• High school diploma or equivalent.
• Strong communication skills.
• Good computer and typing skills.
• Ability to work independently from home.

Extra Skills (Optional)

• Customer service experience.
• Familiarity with travel platforms.
• Experience with CRM software.

Benefits

• Competitive pay of $24–$29/hour.
• Full-time or part-time schedules.
• Fully remote work arrangement.
• Paid training and onboarding.
• Paid time off for eligible employees.
• Career development opportunities.

Join ScholarTrip and help deliver reliable travel support to customers from our Tampa-area team.