Customer Order Technician

Customer Order Technician

Location: Hong Kong – Kwun Tong

Job Details: Onsite - Full Time

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Greater China, part of Inchcape’s global network.

You’ll play a key part in growing a global business that’s transforming our industry, working with the world’s leading automotive brands, and delivering great experiences for our customers.

Our Aftersales team is seeking a Customer Order Technician to join our team in Hong Kong. In this position you will collaborate with a dynamic, diverse team to deliver exceptional service and repairs, bringing your expertise and passion for quality to drive your career forward.

What you'll do

• Deliver operational sales support for local garages and jobbers, including price quotations, order inquiries, and order submissions.
• Coordinate with the Parts Supply Chain team to ensure accurate order processing and arrange timely delivery of goods to customers
• Process customer invoicing procedures to ensure timely and accurate billing.
• Perform parts catalog checking and cross-referencing to satisfy government and fleet tender requirements.

About you

To be successful in this role you will be:

• Minimum 5 years’ relevant experience, preferably in Japanese Motor’s parts
• Computer skill, proficient in MS Office Excel applications.
• F.5 School Education or equivalent
• Independent, attentive to details, with positive working attitude
• Strong in communication & negotiation skills

We offer you

• Year End Double Pay, Monthly Sales Incentive, 10 Days Annual Leave, 17 days Public Holidays, Overtime Paid, Medical Insurance (include family members)
• Monday to Friday 8:30am to 6pm (Overtime work in Alt Saturday base on operation need), Sunday off
• 8.5 working hours per day, 5 days work per week

About us

Inchcape is the leading global automotive distributor operating in 39 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 17,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Inchcape Greater China is the sole distributor in Hong Kong and Macao for several renowned global motor vehicle brands including Toyota, Lexus, Land Rover, Jaguar, Maxus and Hino in Hong Kong and Macao.

Inchcape Greater China carries a comprehensive spectrum of vehicles including passenger vehicles and commercial vehicles, trucks, light goods vehicles, heavy goods vehicles, Hiaces, mass transportation tools, such as taxis and coasters, serving different sectors as well as millions of passengers and commercial customers and connected to the life of every citizen**.**

Learn more about Inchcape Greater China click Inchcape Greater China| LinkedIn

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.