Customer Outreach Agent

We are seeking a motivated Customer Outreach Agent to join our London team on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events.

This position is ideal for individuals with excellent communication skills and a strong sales mindset.

RESPONSIBILITIES

·      Conduct outbound calls to potential clients according to provided call lists.

·      Deliver scripted messages to promote products/ services, generate interest and answer initial questions.

·      Collect and record accurate and detailed information from each call, maintaining proper documentation.

·      Collaborate with the team to achieve individual and campaign-based goals.

·      Adhere to call scripts and guidelines to ensure consistency and quality interactions.

·      Participate in training sessions to enhance communication and sales skills.QUALIFICATIONS, SKILLS AND EXPERIENCE

·      Proven experience in telemarketing, sales or customer service is preferred.

·      Exceptional verbal communication skills with a clear and friendly demeanour.

·      Ability to follow call scripts while adapting to customer responses.

·      Basic computer skills to log call details and use necessary software tools.

·      Team player with the ability to work collaboratively in a fast-paced environment.