Customer Program Management Analyst

Responsibilities:

• Work closely with customers in understanding requirements and issues for successfully implementing.
• Work as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• Identify and resolve operational and services related issues to ensure customer satisfaction.
• Monitors the impact on inventory of order changes.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Facilitate meetings, calls, follow-ups and other communications with customer and management throughout the business development and implementation stages.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.

Qualifications required:

• Bachelor or Master Degree in related field.
• At least 4 years or more direct work experience in manufacturing process, schedules and scheduling requirements, and SCM.
• Good knowledge of the business issues associated with manufacturing or Electronics industry
• Good knowledge of product pricing, contracts and contract negotiations.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Excellent customer contact, negotiation and problem resolution skills.
• Good in Excel program with Pivot, Vlookup and other formula.
• Strong interpersonal skills, service-minded and be a good team player.
• Good communication of spoken and written English.

Work Location: Laemchabang Industrial Estate, Sriracha, Chonburi.

The company offers very attractive and competitive remuneration package. Interested person please click “Apply Now” and/or submit your resume and salary requirements to address below.

Contact Information:
Human Resources Department
CELESTICA (THAILAND) LIMITED
49/18 Laem Chabang Industrial Estate, Moo 5, Tungsukhla, Sriracha, Chonburi 20230 Thailand

Website: www.celestica.com [link removed]

We thank you for your interest in our JOB & COMPANY. We are looking forward to working with YOU.