Customer Programs and Services Representative I

Employment Type:

ALLETE - Non-Union

FLSA Status:

Exempt

Customer Programs and Services Representative I
$54,000 - $67,000 | Hybrid with in person reporting to Duluth, MN

Help connect customers with programs and services that make a difference. Support community outreach, promote energy solutions, and build meaningful relationships that increase awareness, participation, and customer engagement across Minnesota Power's service area.

What you'll do

• Assist in the planning, promotion, and delivery of Minnesota Power’s customer programs and services which may include energy conservation, renewable energy, beneficial electrification, or other programs, as assigned.
• Assist in developing and implementing customer outreach and engagement strategies that increase customer awareness and participation in Minnesota Power’s customer programs and services.
• Represent Minnesota Power at community events, conferences, media engagements, and public presentations to promote customer programs and services.
• Support customer outreach, stakeholder engagement, marketing coordination, training, and community-based activities that increase program awareness and participation.
• Establish and maintain positive relationships, internally and externally, to promote company goals.

What you'll bring

• Bachelor's degree
  OR
  • Associate degree or technical degree PLUS two years of related experience
• A valid driver’s license and the responsibility to maintain it.

How to stand out

• Demonstrate a significant level of interpersonal, organizational and communication skills.
• Be a positive, self-motivated team player.

About us

Minnesota Power, an ALLETE company, delivers safe, reliable energy to homes, communities, and major industries across northeastern Minnesota while advancing a long term commitment to sustainability. As a key contributor to ALLETE’s clean energy strategy, the organization is grounded in shared values of integrity, safety, people, and the planet, creating meaningful opportunities for professionals at every stage of their career.

The expected annual compensation range for this position is $54,000 - $67,000. Compensation offered to the selected candidate will vary depending on relevant knowledge, skills, training, and experience. Additionally, this position qualifies for a comprehensive benefits package including:

• Incentive Program
• Retirement Benefits
• Medical, Dental & Vision Plan
• Health Savings Account & Flexible Spending Accounts
• Life Insurance, Disability & Voluntary Benefits
• Paid Time Off
• Tuition Reimbursement
• Professional Development Opportunities
• Community Engagement, and more.

This position may be subject to assessment of skills, job match and/or aptitude.

Employer will not sponsor Visas for position.

External applicants must apply online via www.allete.com/careers.

This job posting will be available for application until the position has been filled OR the posting close date noted herein, whichever date is earlier.

ALLETE is an equal opportunity employer. All qualified applicants will receive consideration for employment based on business need without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other status otherwise protected by law.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact our Human Resources department at 218-723-3921.

EEO/AA/F/M/Vet/Disabled

Customer Programs and Services Representative I

Location Duluth, MN

Application Close Date 10/27/2026

Business Unit Minnesota Power