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Customer QA Engineer

Exclusive opportunity

Onsite

Customer QA Engineer

Expert Bros Rubber

Customer QA Engineer

Skills

Testing & QA

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹250,000 – ₹300,000 / year

Location:

Faridabad, Haryana, India

Work mode:

Onsite

Published on:

19 September 2026

What they need


KPIs

  • Customer Complaints
  • Customer Rejection / PPM
  • 8D Submission & Closure Time
  • Repeat Complaints
  • CAPA Effectiveness
  • Customer Audit Findings
  • On-Time Customer Response
  • Internal & External Rejection Reduction
  • Customer Satisfaction

Roles & Responsibilities

  1. Customer Complaint Management
  2. Customer Communication
  3. Quality Issue Analysis
  4. Incoming & In-Process Quality Coordination
  5. Final Inspection & Dispatch Quality
  6. Quality Documentation
  7. Root Cause & Corrective Action
  8. Customer Audit & Visit
  9. New Product / Development Support
  10. Continuous Improvement
  11. Safety & 5S
  12. Daily / Monthly Reporting

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