Customer Quality Engineer

该职位来源于猎聘 该岗位前期在吴江开发区工作，预计年底会搬迁至常熟东南开发区。 Responsibilities:

• Deal with customer complaints/concerns, reduce QR and DPPM.
• Resolve customer complaints/concerns with 8D and other quality tools, follow up and close.
• Reduce repeated complaints/concerns with proactive actions.
• Warranty analysis and improvement.
• Enhance the customer satisfaction with fast response and good service.
• Visit the customer timely for keeping a good cooperation relationship.
• Lessons learned in look across to similar product.
• Other works be assigned by quality manager. Requirements:
• Bachelors’ degree;
• At least 5+years experience in automotive industry

,Tier 1 or 2 supplier, work as a customer quality rule or above. Electronics experience related is preferable;

• Familiar with IATF16949, be known with APQP, FMEA, Control Plan, MSA,SPC, PPAP, GD&T. etc; Familiar with OEM requirements;
• Using the 8D tool to solve the problem;
• Analytical ability ,quick in understanding and problem solving, responsible ,self-motivated and can work under high pressure;
• Proficient in electronic process, like SMT, Assembly, etc;
• Familiar with IPC-A-610 and ESD requirements;
• Fluent in English skills(writing and speaking).