Customer Quality Engineer

Customer Quality Engineer

Kansas City, MO

Essence in motion to build the future of mobility

For 75 years, Antolin has been a trusted partner to the world’s leading automotive manufacturers. As a global leader in interior design and advanced manufacturing, we develop innovative solutions across instrument panels, door panels, cockpits, headliners, lighting and smart interior systems. Our products enhance almost 700 vehicle models currently on the road.

With more than 136 plants and offices across North and South America, Africa, Europe, Asia and with a team of 20,000 colleagues we combine global scale with local expertise to deliver outstanding value, quality, and innovation for our customers.

Mission :

To ensure product and process quality throughout the supply chain by leading effective quality systems, supporting customer satisfaction, and preventing defects from 0km through warranty stages.

Responsibilities:

• Coordinates activities of Quality Technicians / Auditors as needed.
• Train / mentor subordinate Quality Personnel as needed
• Responsible for customer interfacing on quality issues for assigned responsibilities.
• Responsible for supplier interfacing on quality issues for assigned responsibilities including APQP / PPAP.
• Responsible for sample submissions for new product or engineering changes.
• Maintain control plans, PFMEAs inspection and gage instructions and other assigned quality plan documentation
• Lead problem solving activities for internal and external concerns relating to assigned responsibilities.
• Maintain Advanced Quality Planning (APQP) documentation for assigned programs
• Develop, implement and maintain data collection and metric systems to ensure effectiveness of quality systems.
• Adhere to all safety rules and regulations.
• Any additional reasonable request deemed necessary by Management. Has the authority to approve sample submission documentation.
• Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems.
• Identify and record any problems relating to the product, process or quality system
• Initiate, recommend or provide solutions through appropriate channels and verify implementation.
• Control further processing and delivery of nonconforming product until the deficiency is corrected.
• Grupo Antolin Quality Systems including Test Tool Management, QIM Management, NCR, SAP as applicable.
• Customer Specific Requirements
• Adhere to all plant safety requirements, company safety policies, and Environmental Health & Safety (EHS) regulations
• Additional job-related tasks as needed

What we are looking for:

• Educational Requirements: Minimum four (4) year degree is required. An ASQ Certified Quality Engineer certification is desired, and a Master’s degree is optional.
• Experience: At least 3 years of experience in an automotive manufacturing environment is required. A minimum of 1 year of experience in supplier and customer‑related quality engineering is also required, along with at least 1 year of experience working with APQP on new products within the automotive industry.
• Physical Requirement: Work involves both office and manufacturing settings. Office tasks require sitting or standing at a computer and using standard equipment. Manufacturing tasks may require walking or standing for extended periods, performing inspections, light lifting, and wearing required PPE.
• May require domestic and international travel

Skills & Abilities:

• Core AIAG quality training, including PPAP, MSA, Control Plans, FMEA, and SPC.
• Strong competency in metrology, blueprint reading, statistical techniques, and color/appearance measurement.
• Effective communication, decision‑making, problem‑solving, and defect‑identification skills.
• Proficiency in Microsoft Office.
• Familiarity with Antolin systems such as BEONE, SAP, QIM, and NCR (preferred).
• Ability to read, write, and communicate effectively in English; Spanish language ability is desired.

Why Join Us?

At Antolin, we are more than a company — we are a community with a proud heritage. As a family owned business, we have grown over 75 years while staying true to our values: Family Spirit, Responsibility and Sustainability, Evolution and Innovation, Talent and Commitment.

Here, you won’t just support projects — you will help shape the future of mobility. Your role will influence how millions of people experience their vehicles, supporting world class OEMs and driving the development of smarter, more sustainable interiors.

What makes Antolin different

• Invests in people for the long term, offering stability and genuine career progression
• Values relationships with colleagues, customers, and the communities we serve
• Encourages every voice to be heard, and every contribution to make a difference
• Combines the agility of a family company with the scale of a global leader

Ready to make an impact?

DREAM. DARE. DO.