Customer Quality Engineer (CQE)

Key responsibilities

• Act as the main contact for customer quality enquiries and complaints.
• Investigate quality issues involving precision-machined parts with QA, Production and Engineering.
• Coordinate containment, root cause analysis and corrective actions to prevent repeat defects.
• Prepare and submit 8D reports, inspection reports and customer-required quality documents.
• Ensure customer drawings, specifications and quality requirements are understood and followed.
• Support customer audits and follow up on audit findings.
• Monitor customer complaints and quality performance to drive improvements.

Requirements

• Diploma or Degree in Mechanical Engineering, Manufacturing Engineering or a related field
• Preferably two to three years of quality experience in precision machining or manufacturing
• Able to read engineering drawings, tolerances and GD&T requirements
• Familiar with CNC machining, measuring instruments and CMM reports
• Knowledge of root cause analysis, corrective actions and 8D reporting
• Good communication, problem-solving and teamwork skills
• Proficient in English and Microsoft Office

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person