Customer Quality Supervisor

Key Responsibilities:

·       Supervise and provide technical guidance to team members. Support them in immediate problem-solving and conducting thorough Root Cause Analysis (RCA).

·       Review and approve corrective action reports before submission to customers, ensuring that solutions are effective, sustainable, and prevent recurrence.

·       Compile and analyze market quality metrics, including PPM, Failure Rates, and warranty claims. Prepare comprehensive summary reports for the Department Manager to support strategic decision-making.

·       Execute other quality-related assignments and projects as designated by management.

Qualifications:

·       Bachelor’s Degree in Electrical, Mechanical, Industrial Engineering, or a related field.

·       Minimum 5 years of experience in Customer Quality within a manufacturing environment.

·       At least 2 years of experience in a supervisory or team lead role.

·       Good computer in Microsoft Office, Email, Canva and SAP System.

·       Strong analytical skills, leadership presence, and excellent communication skills for customer interfacing.

Benefits

·         Working days : Monday to Friday

·         Working hours : 08.00:17.10

·         Meal Allowance (For non-managerial)

·         Shift Allowance

·         Diligent Allowance (For non-managerial)

·         Annual Diligent (For non-managerial)

·         Position Allowance (For managerial)

·         Provident fund

·         Insurance group

·         Medical (For employee, parents and children)

·         Funeral payment support

·         Bonus 2 times/year and special allowance

·         Transportation (BKK, Chachoengsao, Samutprakarn and Chonburi)

·         Uniform

Sharp Appliances (Thailand) Ltd.

Human Resources & General Affairs Department

64 Moo 5, Bangna-Trad Rd. Km.37, Bangsamak Sub-District,

Bangpakong District, Chachoengsao 24180

Tel: 038-842-148 ext. 780 , 330