Customer Relation & Floor Runner

About the role

A Floor Runner/Pramusaji role focused on maintaining cleanliness, guest service, and operational readiness in a dining environment.

Key responsibilities

• Welcome and direct guests
• Ensure tables, chairs, and floors in the dine-in area are clean, neat, and ready for customer use (quick clear up)
• Empty waste bins regularly, maintain toilet area cleanliness, and ensure soap and tissue availability
• Assist in delivering drink and food orders to customer tables
• Request Google reviews
• Perform deep cleaning of floors, shop windows, and outdoor areas before opening and after closing
• Respond promptly to spills and broken glass

About you

• Minimum 6 months of experience as a Floor Runner, Pramusaji, Cleaning Service, Waitress, or Store Crew
• Excellent customer service and communication skills
• Attention to detail and passion to learn
• Ability to work flexible hours, including weekends and holidays