Customer Relation and Service Specialist (m/f/d)

What We Are Looking For As a Customer Relation and Service Specialist, you will support daily administrative and sales-related activities, ensuring accurate documentation, client communication, and coordination between internal teams, suppliers, and external authorities.

Key Responsibilities:

• Register clients and maintain communication until product delivery
• Provide general information about products and services with management approval
• Prepare and issue contracts using approved templates
• Register and track internal orders (physical and electronic records)
• Issue delivery notes and invoices (proforma and fiscal)
• Prepare documentation for tenders and register them in SAP
• Issue delivery documents, quality certificates, and conformity declarations
• Maintain communication with relevant external authorities
• Prepare documentation for customs, vehicle registration, and RAR systems
• Ensure compliance with legal and internal company regulations

What Qualifications You Should Have

• Secondary or higher education
• Minimum 5 years of relevant experience in a comparable position
• Good knowledge of MS Office
• Strong communication skills in English
• Good communication and organizational skills
• Ability to work in a dynamic environment with attention to detail
• Professional integrity and willingness for continuous development

Please submit your application in English. What We Offer You

• Competitive compensation package
• Creative and dynamic working environment
• Flexible working time models
• Ensuring work-life balance

CONTACT INFORMATION

Contact Person: Magnus Siewert