Customer Relation Center Advisor

Customer Relation Center Advisor

At Decathlon, we bring sports to life! We specialise in creating and distributing sports products through online and physical stores across 60+ countries with over 1,700 locations. We live by our core values: Vitality, Responsibility, Authenticity, and Generosity. 

In Decathlon, our mission is to “Bring people together through sport to make wellbeing accessible for all” - offering cutting-edge sports products and experiences. With stores growing across the city, we need sport-loving teammates to deliver great customer experiences and drive our sports community forward! 

If you’re passionate about sports and want to build a career in retail - whether full-time or part-time - this is your chance! 

Come and grow in a people-centered company with dynamic and sportive teammates and an environment where everyone thrives to build on each other!

RESPONSIBILITIES

• Through different communication channels, I create unique, personal, and loyalty-building experiences for our users.
• Actively interact with users’ inquiries and offer effective solutions to any requests.
• Drive customer engagement and Retain Customer
• Ensure a high level of collaboration between the local and external teams to ensure a smooth online Journey
• Improve User Online experience through digital web merchandising

WHO ARE YOU

• You have a digital mindset, highly interested in technology
• You are passionate about sports, regular practice of at least one sport!
• You are friendly, dynamic, enthusiastic, and keen to succeed!
• Have business-minded and strategic-oriented.
• You are focusing on solutions and result-oriented.
• Service minded
• Availability for flexible scheduling
• You are competent in Khmer & English

Get to enjoy the following benefits and perks:

Bonus Offer

Leave Benefits

Sport Allowance

Decathlon Product Provided

Decathlon Product Discount

Shareholder Program*

Employee Health / Accident Insurance

National & International Career Development

Sports Community & Events – Be part of a fun, active sports retail team! 

… and many more