Customer Relation Executive

About Us

Automax Solutions India Private Limited, AUTOBSe, is a leading vehicle auction company dedicated to transforming the vehicle buying and selling experience. With a deep understanding of the automotive market and a strong passion for innovation, we offer a cutting-edge, transparent, and efficient auction platform that bridges the gap between buyers and sellers. Specializing in creating a seamless and exciting auction experience, we strive to make vehicle transactions simple, dynamic, and hassle-free. At AUTOBSe, we are revolutionizing the way people engage in vehicle auctions, driving success for both buyers and sellers through our innovative approach.

We are seeking a highly motivated and Customer Relation Executive to manage and execute vehicle auctions, primarily focusing on bank-seized assets across various segments (2-wheelers, 4-wheelers, and commercial vehicles). The ideal candidate will possess strong communication and a proactive approach to customer engagement and lead generation.

Key Responsibilities

· Contacting potential buyers from provided databases to introduce the company's auction services, explain the auction process, and inform them about available vehicles and upcoming promotions.

· Answering phone calls from prospective and existing buyers, providing detailed information, and addressing concerns promptly.

· Maintaining strong relationships with buyers to ensure repeat business

· Following up on initial contacts and building a pipeline of prospective leads.

· Completing call logs and call reports as necessary and updating them in the database.

· Post auction payment follow up.

· Experience of 1- 3 years in auction field will be an added advantage.

Required Skills

· Telemarketing

· Lead generation

· Customer relationship management (CRM)

· Outbound calling

· Negotiation

· Microsoft Excel

· Time management

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person