CUSTOMER RELATION EXECUTIVE

• To be responsible for making outbound calls on a daily basis using data provided.
• To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.
• Handling Customers & their complaints Feedback callings
• Handling Appointments Managing and scheduling appointments for procedures
• To convert the calls to new business leads.
• To achieve agreed personal and departmental targets captured from calling data provided.
• To inform potential client’s on the company’s products and services.
• To gather relevant School and Corporate information.
• To use company databases to gain potential leads.
• To be proactive in identifying opportunities for new business.
• To input and maintain guest information onto the company database.
• To ensure guest satisfaction at all times.
• To deal with clients professionally at all times aligned to our brand values.
• To ensure service is prompt, polite and professional standards are kept.

Job Requirements

• Fresh graduate are encourage to apply.
• Good in Communication and problem solving.
• High discipline and hardworking.
• Able to speak English, Malay, and Chinese is an advantage.

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Maternity leave

Work Location: In person