Customer Relation Officer

Responsibilities:

• To be fully responsible for the daily operation of service centre at the project site.
• To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
• To carry out conditional survey before and after completion of works within flats.
• To man the information counter and information telephone hotline.
• To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
• To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
• To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client.
• To assist in the purchase of construction materials.
• To assist in the preparation of ISO.

Requirements:

• Candidate must possess at least O Level
• At least 3 Year(s) of working experience in the related field is required for this position;
• Possess relevant prior work experience with HDB project is an advantage;
• Certificate of WSQ Service Excellence.
• Candidate who is more experienced will be considered for a senior position
• Entry / Junior Levels may apply.
• Full-Time position(s) available.

A good employment benefit and good career growth awaits the successful candidate.

Interested candidates please apply via “APPLY NOW” button.

We regret only shortlisted candidates will be notified.

Thank you for your application.