Customer Relations Assistant

Description

• Assist customers with inquiries and provide support to resolve issues effectively.
• Maintain customer records and ensure accurate information management.
• Collaborate with team members to enhance the customer experience.
• Participate in training programs to improve customer service skills and product knowledge.
• Support marketing efforts by engaging with customers and collecting feedback.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
• Experience Level: 0–2 years (Fresh Graduate or Student).
• Skills and Competencies: Excellent customer service and communication skills.
• Skills and Competencies: Strong interpersonal and problem-solving abilities.
• Qualities and Traits: Team player with a positive attitude and eagerness to learn.
• Working Conditions: Office environment with standard working hours.