Customer Relations Associate

Qualifications:

• Has a Bachelor's degree, preferably with a business-related course
• Willing to work on-site (Ortigas, Pasig)
• With excellent written and oral communication skills
• With good negotiation skills
• Fresh grads are welcome to apply!
• BPO/customer service experience is a definite advantage, but not required

Job Description:

• Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online)
• Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions.
• Reports to the accounts managers on the progress of clients' payment process for the unit.
• Monitors renewals and handles new and existing accounts.
• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php21,000.00 - Php23,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Pasig: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your Asking Salary? (minimum to maximum range)

Education:

• Bachelor's (Required)

Work Location: In person