Customer Relations Executive

BSC, B TECH Graduate with post-graduation MSC or MBA. Good communication skills in English language is must. Good System operating skills is required. Minimum One or Two years’ experience. Should be capable of product presentation to industrial customers. Should participate and organize our stalls in trade fairs. Our company is located at Ayyankottai, in Madurai-Dindigul Four way. It is next to Ayyankottai bus stop near Nagari. work from office mostly.

Strong verbal and written communication skills

Ability to call and nurture leads effectively

Basic Knowledge of email marketing and customer follow-up

Good coordination and interpersonal skills

Basic understanding of sales processes and CRM tools

Proficiency in MS Excel, Word, and email communication

Ability to manage multiple tasks and maintain accurate records

Positive attitude and willingness to learn

Call and follow up with prospective customers and existing leads.

Nurture leads and maintains regular communication.

Execute and monitor email marketing campaigns.

Coordinate between sales and marketing teams.

Manage quotations, inquiries, follow-ups, and sales coordination tasks.

Maintain customer databases

Track lead status and prepare basic reports.

Support marketing activities, campaigns, and customer engagement initiatives.

organise and attend events, such as conferences, seminars, receptions, and exhibitions

run social media channels

help with marketing plans, advertising, direct marketing - such as through email, social media, and text messaging - as well as ongoing campaigns

evaluate and review campaigns, advertising, and SEO (search engine optimisation) to make sure the correct mediums are being used and that tactics are effective

Salary : Rs. 15000 to 25000 depending upon the qualifications, Experience & performance

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Work Location: In person