Customer Relations Manager

Key Responsibilities

• Develop and maintain long-term relationships with new and existing customers
• Support the sales team in achieving revenue targets through effective customer engagement
• Handle customer inquiries, complaints, and escalations in a timely and professional manner
• Identify customer needs and recommend suitable products or services
• Monitor customer satisfaction levels and implement improvement strategies
• Coordinate with internal teams (sales, marketing, operations) to ensure smooth service delivery
• Generate reports on customer feedback, sales performance, and retention metrics
• Conduct regular follow-ups to ensure repeat business and customer loyalty
• Train and guide junior customer service or sales support staff

Skills Required

• Strong communication and interpersonal skills
• Customer-centric approach with problem-solving ability
• Sales and negotiation skills
• Relationship management and conflict resolution
• Ability to multitask and work under pressure

0-3 years of experience in Sales

Females Preferred

Contact on - 9048416565

[email protected]

Job Types: Full-time, Permanent

Work Location: In person