Customer Relations Officer

About the role

We are seeking a dynamic, high-energy, and bubbly Customer Relations Officer to join our project team. In this role, you will serve as the friendly face and primary point of contact for our clients across various construction project sites. This entry-level position is perfect for fresh diploma graduates who love interacting with people, possess a vibrant personality, and excel at building warm, positive relationships.

Key responsibilities

• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as contractors, consultants and authorities etc. and take proactive actions.
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, or in-person interactions.
• Build and maintain strong relationships with contractors, customers, vendors & stakeholders to understand their preferences, requirements, and feedback.
• Communicate effectively and professionally with contractors, customers, vendors, stakeholders, colleagues, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

About you

• Education: Open to Fresh Graduates holding a Diploma from a local education institution in Building Construction, Project Management, Business Administration or a related discipline.
• Good communication and interpersonal skills, with a customer-focused mindset.
• Proficient in Microsoft Office applications to support administrative tasks
• Proactive team player with a strong initiative to help others and solve issues on the ground

Benefits

• Competitive monthly salary and benefit package.
• Opportunities to work closely with cutting-edge, certified green building technologies.
• 5 Days Work Week (Monday – Friday) 9am to 6pm

About us

Envicom Pte Ltd is an innovative urban solutions trailblazer in Singapore. We develop groundbreaking, eco-friendly green building solutions like our certified ENVI-GEL 365 insulation and solar reflectance coating systems. With an extensive pipeline of high-level, landmark projects launching across Singapore, we are expanding our project teams.